Answers to Frequently Asked Questions
Who are you guys and what happend to Amertap?
Amertap, member of the TAPROGGE Group, was founded in 1957 as the first subsidiary of Taprogge GmbH.
It was a blend of two words "America" & "Taprogge".
Over time, other subsidiaries opened in other countries with distinct names (like Japan Taprogge, United Kingdom Taprogge, France Taprogge, Iberica Taprogge, etc...).
As sometimes happens with any major company expanding worldwide, TAPROGGE's name recognition started losing its identity.
To align all the subsidiaries with the parent company, it was decided to make the TAPROGGE name prominent. So Amertap became Taprogge America Corporation, Japan Taprogge became Taprogge Japan, United Kingdom Taprogge became Taprogge U.K., and so on...
We service and support all the TAPROGGE systems in our territory and appreciate your confidence in us over the years.
Same great Company. Same great innovators. Same great products and services!
We hope that clears it up for you.
What areas do you serve?
Taprogge America Corporation (TAC) serves the USA, Canada, Mexico, all of Central & South America, The Caribbean, and Israel.
Cuba is currently served by our corporate HQ in Germany.
Where does TAPROGGE have local offices?
Germany, USA, Japan, UK, France, Spain, South Korea, China, India, and Russia.
Where do you have Representatives?
We have exclusive representatives in many countries worldwide.
We'll be glad to assist you in finding the right person to respond to your needs.
We need tech support. Can you help?
Of course! Our friendly and knowledgeable staff is available to answer your questions Monday through Friday, 9AM to 5PM, Eastern Time
On-Site Tech Support is available 24/7/365
Which Sponge Ball should I use?
TAPROGGE BRAND SPONGE BALLS!
But it's more than just a color or size. Every application is unique so you need the right TAPROGGE Brand Sponge Ball!
In our state of the art facility in Wetter, Germany we manufacture the highest quality sponge balls on the market. In fact, we manufacture over 8,000 types of balls (sizes, finishes, hardness, and temperature) so that we can get you the most efficient, most effective, sponge ball specific to your application.
Refer to your O&M Manual or contact contact our service department for help in making your selection.
How do the TAPROGGE filters and tube cleaning systems work?
Very well, thank you for asking!
Be sure to turn up your speakers and enjoy.